NIDEC BYS (BY YOUR SIDE)

100+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image

About this app

CONNECT WITH A NIDEC INDUSTRIAL SOLUTIONS EXPERT ANYTIME, ANYWHERE FOR IMMEDIATE REMOTE ASSISTANCE.

RECEIVE 24/7 LIVE INSTRUCTIONS REMOTE FROM OUR EXPERTS TO KEEP PRODUCTION GOING

Our remote monitoring service tool is available to all of our customers and field technicians working in the regions for immediate consultation services with drive and motor specialists based in Italy.

The service works using standard off-the-shelf smart glasses connected to our remote assistance App. The App is currently available in English, Italian, Spanish, Portuguese, German, French and Russian.

It’s possible to adjust the bandwidth to increase/decrease the video quality to match the bandwidth available on site.

Key benefits:
1. Reduce downtime and costs by resolving issues more quickly
2. Connect instantly to the right expert and information
3. Improve safety and awareness
4. Enhance quality of repairs and associated asset life
5. Increase knowledge base through access to previously solved problems
Updated on
Nov 10, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
Data can’t be deleted

What’s new

Added new languages: Czech, Korean and Brazilian.
Improved assistance stability and quality.
Improved WorkInstructions support.
Fixed some errors.

App support

Phone number
+390261119811
About the developer
ICONA SRL
mobiledev@icona.it
VIALE BRIANZA 20 20092 CINISELLO BALSAMO Italy
+39 379 168 0123

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