ClimateResponse

3.0
24 reviews
5K+
Downloads
Content rating
Everyone
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About this app

Use the ClimateResponse® App to participate in California’s Power Saver Rewards (PSR) Program. Get notified when demand on the electric grid is high on select summer days and get rewarded for reducing your energy use. After installing the app, complete the sign up steps to start earning incentives for participating in Power Saver Rewards events by reducing your energy use.

Key features:

1. Program offers: Enroll in the Power Saver Rewards Program to earn incentives.

2. Energy tracking: Monitor your energy usage and visualize your hourly, daily and monthly patterns.

3. Impact reporting: Track the impact on your carbon emissions.

4. Earning reporting: Track program earnings.

How does it work?

The ClimateResponse® App allows you to enroll in the Power Saver Rewards Program, view home energy use patterns, get helpful tips on how to save energy, receive notifications about program events, track program earnings and get energy and environmental impact reports.

The app currently supports the customers of these utility companies:
Pacific Gas & Electric
Southern California Edison


ClimateResponse® App Customer Support & Feedback

Email:
PG&E Power Saver Rewards: pge-psr-l2@olivineinc.com
SCE Power Saver Rewards: support-l2@powersaver.sce.com

Website: https://utility.climateresponse.com/
Updated on
Oct 2, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.0
22 reviews
Radio Silence
July 24, 2023
I thini its a scam, its been probably 1/2 months since i signup and app tells me I don't have permission to access app and somehow my bill went up an additional $60, could be another appliance who knows just a weird coincidence. Gonna call in morning to see if i can have them erase my account. Also going to contact SCE to make sure the email they sent me about this wasn't a scam
6 people found this review helpful
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Olivine, Inc.
July 24, 2023
Thank you for raising this issue. Please contact the PSR program customer support at support@powersaver.sce.com so they can check your program status and give you an update on the app account. We check each enrollment application, and it can take multiple days to confirm your sign-up.
T W
August 4, 2023
Cannot even complete installation setup as my PGE account has more digits than allowed in the box. After reviewing the reviews I doubt it's worth installing. Typical company junk that was made for some compliance reason or so they can bs their way through some meeting. Not even going to try again, terrible app, support chat just asks for personal details and then an email. I can only imagine the level of support I would get. No need for the developer to respond, look at the rating!
3 people found this review helpful
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gordon force
November 16, 2022
Does not recognize my PG&E account. I double checked the values for my account for the registration form too. Calling support to complete the registration process is not worth the benefit. Do not waste your time with this application and registration process.
11 people found this review helpful
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Olivine, Inc.
November 19, 2022
Thank you for the feedback. We strongly recommend that you contact the program customer support to help you complete the sign up steps. Support contact is available in the app on the account verification screen.

What's new

General enhancements

App support

About the developer
Olivine, Inc.
ask@climateresponse.com
2120 University Ave Berkeley, CA 94704 United States
+1 877-333-0754