
Alistair Spencer
Ok, so in a dark car park, read the name of the charger, read which port you're socketed into, and remember them while you find the way out - there's no phone signal. Then enter them into the app, which gives no feedback on whether it's working. Then , come back hours later to find you've done no charging. This app should not exist! I don't want your nonsense account, just swipe my damn card! I will avoid podpoint whenever possible.
5 people found this review helpful

Mike jones
DO NOT DOWNLOAD THEIR NEW PODPOINT HONE APP. It will mean all control over your home charger is removed from this app. But you still need it for external chargers. You'll end up with 2 apps doing less than one used to. For example you no longer control time zones, and you can't switch it on for a set period of time. Poor especially when you use it for 2 vehicles. I called them they've never heard of it!! Said they would email and to reply with screenshots then hung up. They didn't email me. 😡
33 people found this review helpful

Ines Janisch
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Due to the two way authentication (which usually is a good thing) there is no way using pod point chargers anymore if you have a German mobile number. The app "thinks" there is one digit too many so I couldn't confirm my mobile number. We used pod point chargers last year when we were over for our holidays as it didn't need two way verification back then. So please adjust your system to accept valid phone numbers!!!
Pod Point Ltd
August 18, 2025
Hey there Ines - Check that you haven't included the +49 country code OR the 0 .... just pop in the number itself. Your auto input might have included all three of these pushing it out past 11! This will work! If not, give us a ring on 020 7247 4114 & we can talk you through it.Thanks!