Citadel

Workwell Technologies

About this app

The Citadel Mobile App tracks time and attendance for your entire workforce, whenever and wherever. Citadel is a powerful and affordable cloud-based employee management system that allows your workforce to punch in and out from time clocks, web browsers, and mobile devices. Every punch is instantly sent to the cloud where you can securely monitor and manage all employee time and attendance activity 24/7, from any internet connected device. Track every minute, pay only for work earned.

The Citadel Mobile App:
• Record start times and end times
• Track meals and rest periods
• Set authorized locations for restricted punching
• Prevent overtime and unscheduled punches with lockouts
• Enable department transfers to allocate hours appropriately
• “Swipe and Go” for seamless punching
• Automatic integration of cloud policies
• A simple login process for initial setup
• Sends all time and attendance data to the cloud in real time

Citadel requires a monthly cloud subscription and offers affordable pricing for businesses of any size. Every punch is instantly visible in your web portal from any Internet-connected device in the world.

The Citadel Cloud:
Easy Setup
• Up and running in as little as 3 steps
• Simple integration between the mobile app, cloud portal, and time clocks.

Save yourself time by empowering your employees to help manage your workforce with customizable access to the cloud and time clock features.

People, Places, and Roles
• Add employees, supervisors, and admin with ease
• Create locations and departments in one spot
• Manage access to departments transfers and locations with ease
• Edit positions and permissions as needed

Citadel gives you the flexibility to create rules for lockouts, rest and meal breaks, and overtime to ensure your business remains compliant and your employees are paid appropriately for their time.

Policies and Rules
• Set weekly, bi-weekly, semi-monthly, monthly pay periods
• Create daily, weekly, 7th day, Saturday, and Sunday overtime rules
• Manage automatic or manual meal and rest periods
• Set lockouts and create punch restrictions
• Generate rules for holidays, pay codes, punch rounding, accruals, shifts, and more
• Easily apply same or different rules by departments, groups, or individuals

The cloud-based system is always available so you can export your data to your payroll provider and get critical business analytics from any Internet connected device in the world.

Data and Exports
• View, edit, and export time card data for all active users
• Create reports with hours, accruals, and expected payroll totals
• Export payroll data in seconds
• Run reports on individual employees or across your entire company

Subscription Includes
• Unlimited customer support seven days a week via phone, text, chat, or email
• Free software upgrades for life
• Unlimited data storage
• Lifetime Warranty

Ratings and reviews

I have had a horrible experience with this app. I have had many late punches. Punches that don't register. Can't see my profile info nor can I see how many hours I have worked/pto. The only way to see that info is to go on the computer and look it up. This has been one of the worst clocking in app I have ever used.

The app is not being updated to work with the newest Android phones.

Can't find my organization. Says our site name doesn't exist. Was working just fine before update.

What's new

Update to support the latest OS and Phones.