Rivian

Rivian, LLC.

About this app

The Rivian app works with your R1T and R1S to make driving and owning your Rivian simple. Use your phone as a key, manage charging sessions, tap into support and so much more:

• Accept delivery of your Rivian
• Make your phone a key to your R1T or R1S
• Lock and unlock your vehicle remotely
• Warm up or cool down your vehicle before you get in
• Plan trips in the app to see recommended routes and charging stops based on your preferences
• Search the map for points of interest and nearby chargers—and send any destination to your vehicle
• Check your Rivian's range and current charging status
• Connect with our support team to ask questions and troubleshoot
• Request and track vehicle service and roadside assistance
• Start available vehicle software updates from the app
• Connect with your home Rivian Wall Charger

Keep the World Adventurous Forever.

Ratings and reviews

Really a great app, especially for a car company. However there is a bug that puts your car alarm in a loop if the car needs to be woken (also too easy to accidentally trigger). Not convenient if it's late at night and you don't have your key fob nearby. Will update back to 5 stars as soon as this is fixed.

I mainly use the app so my phone can be the vehicle key, and it works pretty well for that (though the last vehicle software update made this feature a bit less reliable). Another big reason to use the app is to schedule service, and this is where it lost stars: -1 because there's some miserable "AI" chatbot there; -1 because it can't be bypassed; -1 because after jumping through the LLM hoops, the app just says there are no appointments available, apparently ever.

Basic features literally never work. I get the same error messages every single day when I try to start my climate, unlock the vehicle etc. The app does not allow remote access, because it literally never connects or syncs with the vehicle. Its useless Sometimes the app says "can't connect", sometimes it says "features disabled while vehicle is in use". The app is useless, doesn't allow any of the features it claims. Like everything else Rivian makes, the bugs far outweigh utility.

What’s new

This release makes booking Rivian service even easier.

Need a tire rotation or other maintenance? You can now self-schedule these common service requests directly in the Service tab. Just pick what you need, build your request and book your appointment.