
E B
This app has a lot of glitches and a very archaic format (basic filters and search capabilities), which is why I deleted it. The company as a whole seems to pay no attention to the Off5th sector. If you order on the app, sometimes you won't get the correct item, and it doesn't really offer a way to actually exchange when it was their fault, only return. As said, basic features. And the app is super sluggish, and times out repeatedly.

Rhodora Vaflor
I always find the items however, ordering clothes is always a challenge since sizes listed are not always true to size & I end up returning paying for the shipping fee. I live 90 minutes away from the nearest store to return items As a senior citizen nearing 80 yrs,driving the distance alone is not advisable. I hope the return fee will be waived for loyal customers.
1 person found this review helpful

Travels Alot
The Saks OFF 5TH app is easy to navigate. No complaints. I would, however, rather the "sort" feature work tighter, if you will. For example, when I sort by price, high-to-low, the results are mixed with lower and sale item results. Nevertheless, it's a great app and makes my shopping a breeze. The combination of this app and my Saks World Elite MasterCard makes my online shopping experience a pleasure. And with free, nearly next day shipping, I could not ask for more!
21 people found this review helpful