Sequoia Mobile

Sequoia Benefits and Insurance Services, LLC

About this app

Sequoia brings together your company-provided rewards so you can better see, understand, and engage with all that's available to you.
- See the total value of compensation and benefits with interactive rewards statements.
- Quickly access ID cards and easily share with providers and dependents.
- Search for care through healthcare plans, in-person and virtually.
- Keep track of medical deductible and out-of-pocket balances alongside coverage details.
- Discover company programs that support physical, emotional, and financial wellbeing.

 Available to employees and their enrolled dependents of companies with Sequoia-provided services. Features will vary by company and user.

We’d love to hear from you. You can share your experience by leaving a review or sending us feedback in-app from the Menu > Feedback. If you have trouble using the app, let us know at [e-mail].

About Sequoia:

For more than 20 years, people-driven companies have turned to Sequoia to bring together healthcare, wellbeing, and financial rewards into a unified employee experience. Our passion is to support employees and their families with tailored experiences and timely guidance so they can take care of their complete wellbeing— physically, emotionally, and financially. We make company-provided rewards accessible, so people get the most out of every available plan and program.

Ratings and reviews

This entire software is hot garbage. It's not always intuitive to find things and make adjustments. I always have sign in issues and have to try to sign in 5 times before I can finally log in. For medical insurance they push to have your card be digital which is great in all if you could log in. I really miss justworks.

I generally like the app, but the care concierge feature is useless without push notifications. I miss important messages 100% of the time and then the RN closes the chat as "resolved" and I have to start the process over again (and be informed that I will hear back within 24 hours, fail to respond in time, and start the process over again, again). Also bad design: Rightway (care concierge) logging me out of that embedded app, have to close and re-open to use it.

As complicated as it is trying to understand how your benefits work, you'd think that they would at least make the app easy to use and without bugs or issues. The ONE time when I need to use the app to access my benefits ID card it told me I need to update to the latest version. I did the update and cannot even get to the log in screen now. I try to open it and it just closes out and asks me to send feedback as if someone is going to immiediatly jump on the problem and get it fixed. Terrible app

What's new

Thanks for using Sequoia! We’ve improved the sign-up process and enhanced performance to make your experience better.

Tell us what you think. Share your feedback with us anytime in-app. Just tap Feedback from your profile.