
A Google user
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Love this, especially the range in which I can locate my glasses. Also, very helpful to have the function to ring my glasses when I have forgotten where I last left them. Only been using about a month and a little concerned that it will be able to stay fastened to my glasses though. Otherwise I would have given it a full 5 star rating. The adhesive to the device shows evidence that it is not securely fastened .
2 people found this review helpful
Orbit - Find What You Need When You Need It.
October 28, 2019
Hi Alice, Please email us at help@findorbit.com and we will solve this issue for you!

A Google user
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So I've had my wallet for about 3 months. Don't forget this wallet is basically $100, $90 with taxes. I loved the app for about 2 weeks until connectivity started to fail. I have a Google Pixel 2 XL so I know it's not my phone but the wallet or the app itself. After about 5 to 10 minutes of closing out the app, the wallet is no longer connected to my phone unless I reopen the app again and again, I also have an orbit PowerBank which also doesn't connect well. After opening the app and reconnecting, and then closing out the app because I don't like apps open on my phone, the wallet is no longer connected to my phone because whenever I click on the button to find my phone, my phone is never found, even if it's right in front of me, it doesn't activate my phone's alarm unless I reopen the app and reconnect it. This company obviously doesn't care about their customers. You spend $90 on a wallet only to find the app sucks and the wallet can't stay connected for more than 10 minutes to your phone. This sucks. The app needs to be updated.
8 people found this review helpful
Orbit - Find What You Need When You Need It.
October 5, 2018
Hello Brian! Could you please try turning on the 'allow app to run in back ground' feature for the ORBIT App, this is located in "Settings" on your phone. This will allow the App to stay connected even when the app is not in use!

J. Marcus kerley
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This thing is so unreliable. The separation alarm never works the card won't ring my phone and unless you actually and regularly push the button on the card it doesn't keep track of where my wallet it. How am I supposed to know I'm about to lose my wallet. Then on the rare occasion that it worked like it was advertised, which only lasted a few days and after much frustration, it would go off randomly and for know reason. I would definitely not recommend this app or this product.
6 people found this review helpful
Orbit - Find What You Need When You Need It.
August 22, 2023
Hi Marcus, Sorry to hear of the issues that you are having and I would love to assist you so we can get the device working as it should! Could you please email help@findorbit.com so I can help you from there.