Dealerware

Silvercar

About this app

Dealerware by Silvercar makes getting a loaner vehicle a clean, simple experience. Gone are the days of tedious paper contacts and complex payment processes. With seamless billing and dynamic reporting, Dealerware makes it possible to streamline service loaner management.

Ratings and reviews

The last two updates have been really bad for iOS and Android. I use both at work and the updates were far below standard. When trying to look for a customer either by name or phone number it starts looking for them well before you're finished typing in the information. It takes about 4 or 5 tries to finally find a customer. Old clients can't be found either. You have to enter them as new ones. It's not very fast or intuitive.

Hardly usable after the update, when going to check in a car you will see all of your disposed vehicles and will have to scroll through till you find the correct one. When doing a contract with your customer now you have to select each individual photo to add if you practice a walk around. It is painfully time consuming especially for Range Rover Customers. Predictive search is no longer a function either if you're typing in a customer name or vehicle. Small but still very helpful tool..

I asked when I started using Dealerware over a year ago if they can adapt in Android the scan the code so that I don't have to manually enter the loaner car number like IOS has. So much easier and faster whenever you get a bunch of cars back at once. I don't know why it can't and hasn't been done yet in any updates for Android app. Would be so greatly appreciated!! Update: finally I can scan the code to make checking in a vehicle so much easier and faster. Thank you for finally adding it.

What's new

Dealerware+, the platform designed to streamline and elevate your fleet management operations. We continue to update our app with new features, improvements, and bug fixes to offer you the best experience possible.

Updates in this release:

- Filter by driver for Valet tasks
- New Telematics source indicators for connected vehicles
- Customer search improvements
- Improved scanning experience for Quebec Driver’s Licenses
- Bug fixes