![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
Signed up for a class via ClassPass and was instructed to download this app in advance to sign a waiver. The app requires a lot of personal information (this includes a credit card number- even though an information box claims a credit card is optional, it is in fact required to complete the sign up). After entering all that information, I received a message that "Oops! Something went wrong." I hope the class itself is a better experience!
8 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjXiqySQlleUjW9YXFjydDP4axgbeNF5SD1to4_Q8Jlgc_Lbs6V7kA=s32)
Sarah Luna
The app is pretty buggy as a warning 1. If you enter an invalid email address when you login, you get an error message saying you have an unsupported version of the app 2. If you select the number of class equal to your membership, it disappears from your purchases - for example, you buy the 4 class pack and book 4 classes, your membership is gone 3. Classes sometimes list twice? 4. Any banner they put in the app in not clickable
![](https://play-lh.googleusercontent.com/a-/ALV-UjWzb_DlaD0ucaImYaqu1tkZMbT8e-3544cB8nPAtbi_-SCfp5FA=s32)
Laken Leber
it is very hard to get a class if you have classpass... even if you book it right when the class opens, it is very likely they remove you