
Sleeping Death
The app lacks many things compared to the website. The pricing system isn't complete in app. You can create support tickets but can't open them and chat in app. For any kind of support , you've to call them. The support tickets in app/website are literally useless. They don't even see them and barely reply. Overall their service is good but the system is horrible. There isn't even any category option [ books/document/regular ] while adding a parcel. Every time they get my delivery charge wrong.
27 people found this review helpful

Ai Bot
I sent the product on cash on delivery. The parcel was very fast, so Steadfast is very fast to deliver. But the person I sent my parcel to received it by noon and gave the money to the delivery man. I received my payment very late — it was added to my account at night or morning, very slowly. Then at 7 am I saw the money added, sent request to bKash but didn’t get it even after 4 hours. Very slow in payment delivery. Rating 3 stars, will give 5 if fixed.
1 person found this review helpful

Raya Islam
Recently I faced a problem because of my own mistake while sending a parcel so I immediately contacted the customer service. They were really helpful and quick to solve my problem which is why I had to rate them 5 stars. I am very satisfied with their service. Also it is very easy use compared to pathao courier.
4 people found this review helpful