ShiftCare

ShiftCare Pty. Ltd.

About this app

ShiftCare makes it easier for US disability service agencies and home care providers to manage schedules, Electronic Visit Verification, billing, and client relationships: in one easy-to-use platform.

Built for home care agencies, caregivers and Regional Centers, ShiftCare streamlines care management - from operations to care delivery, aligned with state EVV requirements*, helping you deliver transparent, quality care.

For disability service & home care agencies,
- Manage schedules
- Match caregivers to client needs
- Securely store and share client data
- EVV tracking to verify visits in real time
- Care plans to track client progress
- Budget and funds management
- Centralised billing - bulk invoicing and integrations with leading accounting software
- Documents, forms and notes - all in one centralised, secure platform

For caregivers and care teams,
- View and manage shifts
- Track time and expenses - lodged instantly
- Access client profiles instantly
- Update and share case notes
- Track notes and keep families informed
- All documents, policies and forms - all in one place

Start your free trial and discover the benefits - no credit card required.

Ratings and reviews

It would be great if the PC version had all the functionality of the phone version. I would like to be able to access client documents and read through previous events more easily. Large documents are difficult to read on the phone. I am also not able to print, save or download documents for printing from the phone app. The app should integrate across devices. The 'edit' function creates a new note, rather than editing the original note, resulting in multiple notes for the one event.

* Not getting notifications when shifts are added or cancelled. * Getting 15 minute till shift start notifications 3 times coming up to start of shift. *Not being able to clock out in different locations is a pain. *not being able to add mileage to the shift after you have clocked out is annoying when your using something like the gofar device which tracks each individual drive and needs to be added together to get total Mileage. Yet you can add shift notes.

I used to love the app, but have not been receiving notifications for over a month despite having them enabled. I keep missing out on shift invites because I have to rely on email notifications, opening the app, scrolling to the correct date, and accepting the shift. By that point, they've already been snapped up. I've taken it up with my employer, but they are helpless, too. I emailed the support email address weeks ago and have had no response. It's caused me to miss out on many shifts and $$

What’s new

Bug fixes and performance improvements