M O
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Worse than useless, app rarely opens, which is crazy considering you need to access it to get to your tickets. If it wasn't for the ability to add the tickets to Google wallet it would be an utter disaster. I suppose it does however reflect ticketmaster in general, slow and frustrating - I'm surprised they don't try to charge for the "privilege" of having the app. Avoid like the plague, just use their website instead, it is after all marginally better.
123 people found this review helpful
Martin McKee
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App seems to be very unstable the past few months. I open to a blank page and have to click favourites and the discover to get the page up. It used to open straight onto discover. Also click into some events and the app again goes blank. An aside, I don't understand why there isn't an option for standard postage of a ticket without gift wrap nonsense as an excuse to charge extortionate fees. A cardboard sleeve does not a gift wrap make. 03/2024: had to reinstall as stopped working completely!
97 people found this review helpful
A Google user
Very poor searching experience. It ignores the location. Results in other countries are displayed. Where an event is some time in the future, and is playing in several countries you can get literally hundreds of results and you have to scroll down pages and pages of irrelevant results. No date-ranges either. Clearly no end-user-experience feedback taken into account in design. I'll stick to the browser interface.
49 people found this review helpful