
Scott Power
app keeps disconnecting and cannot control at thermostat.
We would appreciate it if you could specify a more detailed account of your issue here: https://tranedigital.zendesk.com/hc/en-us/requests/new (including screen captures - where applicable). Thank you

Roger Beeton
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The app keeps locking up when I try to adjust our thermostats. I uninstalled it and now I can't login because it locks up on the login screen.... It used to work flawlessly. Next day tried everything and it still doesn't work. It works on an iPhone but not on my Pixel 8.
Hi, sorry for the unpleasant experience you had with our app. We are working on this and we will have a new version of app soon.

Melissa Sanders
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I'm just letting you know that the app keeps shutting down. The message says it has a bug. Please fix. It was great before this started a few days ago. I will change the rating when it has been fixed. UPDATE: Yay! it is fixed and works seamlessly. Thank you
2 people found this review helpful
Hi, sorry for the unpleasant experience you had with our app. We are working on this and we will have a new version of app soon.