Warranty Service

Palladio LLC

About this app

The WARRANTY SERVICE app allows you to administer your protection plan, file a new claim, or check your claim status 24/7. Take photos and videos of the problem to show to the warranty specialist for a quicker resolution.

It has never been easier to connect you with our furniture care specialists and technicians.

Ratings and reviews

App was comprehensive however there should be a "more info" icon next to the more technical words. When making a selection for "affect area" there were several works like back casing, back casing all, back casing arm portion etc. what on earth does that mean? Clarification would be beneficial for the consumer and allow for more accurate/efficient claims processing and submission.

The app is just to stall you. It does not work. I entered photos details and had to work with the original store to even get the plan I purchased in their system. Luckily I had almost of my original paperwork. The app does not give you anywhere to submit the claim or anywhere for updates. It just sticks you on the terms and conditions with no way to accept. This is all just a scam.

I was putting this off for awhile and worried that I'd have to call customer service and sit on the phone for a long time. I wish this app was called UNITERS APP like the terms and conditions called it but maybe it's just a platform that processes all kinda of warranties. Either way, it was easy to use. I might update review after the process is done.

What's new

- Minor improvements