My Navigo Tickets

Île-de-France Mobilités

About this app

With My Navigo Tickets application, your transport card and its tickets are digitalized on your mobile !

This application is an extension to your transit application and therefore requires its prior installation.

My Navigo Tickets digitalizes your transport card so you can load and validate your tickets directly with your transit app.
To use your tickets, simply touch your smartphone on the contactless readers at the gates or on the buses and trams.
Please note that uninstalling the application or deleting its data will erase the tickets it contains.

My Navigo Tickets application is compliant with NFC smartphones running Android 8.0 and above.

Ratings and reviews

If you want to find out how to find your tickets with this app, read on. This app is an add-on, and you will not see it on your phone. Once you buy your ticket, it creates a digital message and your phone *is the ticket*. Simply place your phone near the ticket reader at the turnstiles or on the vehicle. There is nothing you have to bring up on your screen to show or scan. The app is a frustrating user experience, but it does work and is simple once you understand.

I installed this app as it was required by SNCF connect to buy online metro tickets, hopping to avoid the long que in a time of need. To my surprise it worked for the first ticket I bought. However later in the same day it did not work for the second ticket I bought for the return journey. Even worst, the second ticket seems to have disappeared. I would not recommend this app. It's not reliable nor trustworthy. Especially with expensive passes...

Rubbish app, I bought 30euros for Navigo weekly pass, the app isn't showing my tickets even though I accepted the notifications. How are we supposed to buy navigo tickets? It's a disgrace.