
Andy Mac
- Flag inappropriate
- Show review history
Devices are constantly missing from the 'Assign device' list so I can't apply any parental controls. Can't get any support. So far this is useless. Edit following developer response - there is no way to reach out via in app support!! Not an option. There's just a very basic knowledge base that doesn't cover this issue. More worryingly, devices have appeared that aren't even on our network. I'll give it another couple of days and I'm returning the lot.
1 person found this review helpful
It's concerning to hear about the missing devices and the challenges with parental controls. We appreciate your feedback and encourage you to share more details via our social media team. Your experience matters to us, and we hope to regain your trust in the app soon. Thank you for sharing your thoughts!

Adam Round
- Flag inappropriate
- Show review history
App works in the background, I use a sweep once a week or so on the phone, does what it needs to as far as I'm aware. ( App now working again as it should after an issue from an update, had to get Vodafone to remove and install again from their end as me doing the same wouldn't solve the issue ).
4 people found this review helpful
Thanks for sharing your experience! We're delighted to hear the app is functioning well for you now, and we truly appreciate your commitment to keeping everything secure. Your insights are invaluable!

Nico
- Flag inappropriate
- Show review history
Absolutely useless can be worked around way to easily with randomise mac adress. It also remove the router basic control. Hilight threat without giving any details. Unfortunately did reach out via the app support link to no effect.
7 people found this review helpful
We hear your concerns about the notifications and need for clarity regarding the devices being blocked, we're consistently looking to improve the product, please bear with us as this feature is on its way soon. Your feedback is valuable, and it highlights areas where we can improve. Thank you!