Kim Hickey
Needs some work. I tried to use the app this morning to make a purchase, found my credit card was expired without the ability to update it until I removed the old card. I guess the app doesn't check the expiration date or the code when checking for duplicates! Finally figured out how to remove the card. Tried adding the new card, and now I'm locked out from doing that because I tried too many times previously. Caffe Nero loses my business for today at least! Fix the app please.
Neal Street Technologies Limited
September 20, 2024
Thank you for your review. We greatly appreciate it. Our Product Team is constantly working to further develop the Caffe Nero app and your feedback is incredibly valuable in helping guide this. If you have any other suggestions or questions please contact us at rewardshelp@teya.com. The Teya Rewards Team.
Al Garcia
app does not work. my account was locked after phone confirmation. no problem earlier collecting all my data. smells like a scam to get my phone number. sent message to support but no reply. good thing i did not enter a credit card number. trued twice. i have used the previous caffe nero app for years without any problem. installed the new one only because the old one is being phased out. new product roll out quality leaves much to be desired. i may stop my shop visits after this fiasco.
5 people found this review helpful
Neal Street Technologies Limited
April 30, 2021
We'll look into this issue for you. Please send us a note at support@yoyowallet.com so that we can follow up.
Travelling Mac
- Flag inappropriate
- Show review history
On Pixel 6 Pro, after updating to Android 15, the menu icons are cut off and almost unusable. I have sent an email with a screenshot to support team. Update: thank you support team for addressing the problem and fixing it. Great job. I have updated my review to 5 stars.
3 people found this review helpful
Neal Street Technologies Limited
November 22, 2024
We received confirmation from our engineering team that an update has been released that should fix the issue. Please update your app to the latest version by visiting your app store or deleting and reinstalling your app. Our sincerest apologies for any inconvenience this might have caused you.