ING Banking

ING Belgium NV

About this app

Whether you’re a private or professional customer, the ING Banking app allows you to have your bank at your fingertips at all times and to manage your money easily and in complete security, wherever you are.

- Pay or receive money at any time, thanks to Google Pay and payments via QR code.
- Manage your accounts, cards, preferences, notifications and more, all in one place.
- Savings, investments, insurance, loans: tailor your banking services to your needs.
- Benefit from cashbacks from major brands.
- Track your spending with the tools included in the app and actively manage your finances.
- Get help via the ING digital assistant 24/7 or from an advisor during office hours.
- Take part in exclusive competitions and win fantastic prizes!

Not a customer yet?
Open a current account with the help of itsme® - it’s simple, fast and totally secure!

Already a customer?
Install the app in less than 2 minutes with the help of itsme®, your ID card or with your ING card reader and ING debit card. After that, you will be able to log in easily using a 5-digit secret PIN code, your fingerprint or facial recognition.
For your security, the app is automatically locked after 3 minutes of inactivity.

Ratings and reviews

Worst. Launch. Ever. Can't access bank with old app, can't register my account in the new app, you've left me with ZERO WAY to access my bank with my phone. That's a very basic function of any bank now. Seriously ING! You didn't even give enough time to fully bake your new app...didn't want to be late for some bureaucratic deadline that some executive promised I'm sure. I have not had any problems with ING/smart banking in the past but as a traveler, I may need a new bank if this continues.

I have a really bad experience with downloading the document in French. I contacted the agent four times,I switched languages, reinstalled, and updated the app but nothing worked. And every time I connected to an agent,they just told me the same things but the issue is still unsolved. I'm so stressed since the document is important for me and I need to submit it soon.

Too many ads so the interface gets cluttered and you need to scroll down to actually see your accounts. You can click "not interested" but the ads keep coming back when you open the app. The rest of the functions are what you expect from a banking app. and to reply to the response of the developer below: you can, but this does not affect the in-app ads. They keep popping up regardless of the settings you change.

What’s new

We've made a number of small improvements and bug fixes to make your app experience even smoother.