IKK classic

IKK classic

About this app

IKK classic customers can now use even more services on the go: With the completely renewed IKK classic app, you can access the digital offerings of your IKK classic even more easily on the go. Whether submitting sick notes or bonus applications, applying for reimbursement or getting a second opinion on a diagnosis: You can now use these and many other offers with the IKK classic app.

Submit applications and view processing status

Always up to date: With the IKK classic app you can not only submit bonus applications and sick notes or apply for reimbursement of costs - you can also see the processing status of your request.

Take photos of your certificates, simply upload your documents and track how far the IKK classic employees are in processing the documents: live and transparent at any time.

Contact IKK classic around the clock

Now you can contact the IKK classic employees even more easily. With the IKK classic app you have all contact options at your fingertips at any time: whether via the hotline or via direct message. And if you want to discuss your concerns on site, you can use the service center search to find the nearest IKK classic branch.

Use even more services

Do you want to stop smoking, train your pelvic floor or are you looking for a digital helper to support you during pregnancy? With the IKK classic you can use additional apps that support you in many situations.

Not only are there other apps available to you, but also numerous online courses and on-site programs. With the IKK classic app you will find many offers for your health. Whether you want to prevent back pain, manage stress or change your diet: you will find the right offer.

Change personal data – directly in the app

The IKK classic app is your health insurance company on your smartphone: Not only can you submit your applications and use a variety of services, you also always have your personal data at hand, which you can change at any time and anywhere.

Functions of the IKK classic service app

- Protect your sensitive data through secure login and authentication
- manage personal data yourself
- Submit sick notes
- Apply for reimbursement for health courses, alternative medicine, preventive care, pregnancy and vaccination services
- Apply for child care sickness and maternity benefits
- Download insurance certificates directly
- request a new health card
- Collect IKK bonus digitally and apply for the bonus
- Access to health services from IKK classic
- Applying for digital health offers (app on prescription)
- Services such as IKK med, IKK second opinion or support in the event of treatment errors
- Service center search with appointment
- Send messages to IKK classic

SECURITY:

Data protection is very important at IKK classic - especially since our insured persons can also change particularly sensitive data such as address or bank details. Therefore, to log in to the app for the first time, you need an activation code, which we will send you by post.

ACCESSIBILITY:

You can view the app's accessibility declaration at www.ikk-classic.de/sperrfreiheit/ikk-classic-app.

FURTHER DEVELOPMENT:

With the new IKK classic app you can already use a variety of services - and more are coming. We are constantly working on improving the app and providing you with updates and new functions. Install the new IKK classic app now and see for yourself.

REQUIREMENTS:

Insurance relationship with IKK classic
- Android 10 or higher
- no device with a modified operating system (e.g. root)

What's new

Aus Datenschutz- und Sicherheitsgründen ist Android-Version 10 erforderlich. Aktualisieren Sie bitte ggf. die Version in den Systemeinstellungen.

Neue Funktionen:
- Bestätigung einer neuen elektronischen Gesundheitskarte
- Bonus-Teilnahme stornieren
- Beantragung der Kostenerstattung für Dengue-Impfung

Stabilisierungen:
- Beheben von Abbrüchen
- Aktualisierung des Absprungs zur IKK classic ePA-App
- Angabe von E-Mail-Adresse und Telefonnummer bei einer Kontaktanfrage wieder möglich