A Google user
The recent update is terrible. The older version was good which had an option of collecting stars, syncing automatically for 2 minutes and show your time, battery life, and game. It was a motivation for my little kid to come and collect stars and hearts every night and counting her points. Don't know what was in your mind to completely blew the app. But it is terrible. It is not even showing the days right. It cannot capture days of calendar after 10, and only shows 1,1,1,1... Not useful at all
4 people found this review helpful
Beam Technologies Inc.
April 22, 2020
Hi, Yusuf. We appreciate your feedback as we continue to make improvements to the app. We haven't encountered the issue you mention about days not showing correctly. If you wouldn't mind, could you send a screenshot of the issue to support@beam.dental? Our team can take a look and help you get it figured out. Thanks!
A Google user
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This app has made brushing teeth a blast for the whole family. It took several tries to get our toothbrushes to all show up at first, but after a handful of tries we got all of them linked to the correct persons. the app does have a lot of bugs that if fixed would make this app much better. Thanks beam. well done. now hopefully my children will have less, or even better, no cavities next time we see the dentist.
10 people found this review helpful
Stacey Fugal
Rarely connects with brushes, nothing but trouble. I've been in touch with tech support several times. The most they seem to be able to do is disconnect my brushes, so I can try to reconnect them again. This usually doesn't solve any problems. Often even when I do manage to connect to any given brush, it still doesn't sync the brushing data properly.
8 people found this review helpful
Beam Technologies Inc.
October 19, 2021
In our recent app releases we have tried to address connection issues to our Beam Brushes - we hope it has improved for you. If not, please reach out to support@beam.dental and we'll do everything we can to improve your Beam Perks and mobile app experience.