Sergas Móbil

Servizo Galego de Saúde

About this app

Sergas Móbil is an application of the Galician Health Service (Sergas) that aims to bring the catalog of apps and e-services closer to all citizens, in a transversal, inclusive and effective way.

The application has the following services:
— Patient management. Management of multiple patients by entering personal data only once.
— Virtual health card. Storage of the health card on the mobile.
— Calls to 061. Call from the app communicating GPS coordinates.
— Primary care appointment. Management of primary care appointments via mobile.
— Consultation of appointments and obtaining shifts. Consultation of all primary and specialized appointments, and obtaining appointments.
— Video consultation. Personalized attention without going downtown.
— My centers. Search for centers and also with geolocation.
— Access between the different applications. Integrated access to É-Saúde (personalized health services and content) and other Sergas applications.
- Last News. Check the latest news published by Sergas.
- Social networks. Access to the different channels that Sergas has on social networks.
- Messages. Consultation of notifications of a general nature sent by the Sergas to communicate news, notices, etc.
— Access to the European Union COVID Digital Certificate (for vaccination, recovery and testing)
— Available in Galician and Castilian (Spanish)

For its operation it needs the following permissions:
— Geolocation: The application uses location services to allow you to make an appointment when you arrive at the center, for the augmented reality option to position yourself inside the centers and to send your location to the emergency service when you make a call from the section "Call 061"
— Wi-Fi networks: The application uses Wi-Fi to locate you inside the centers and thus be able to guide you through them
— Bluetooth: The application uses bluetooth to locate you inside the centers and thus be able to guide you through them
— Microphone: The application needs permission to use the microphone to conduct video consultations with your doctor
— Storage: The application requires access to the gallery so that photos can be selected to associate with patients. It also requires the write permission for downloading documents
— Calendar: The app needs to use the calendar to add appointments to your calendar
— Camera: The application needs camera permission to carry out video consultations with your doctor and to register patients by scanning the health card
— Telephone: The application needs this permission to call 061 directly. If this permission is not activated, instead of calling automatically, only the number will be dialed on the telephone dial and you will have to make the call
— NFC: The application needs this permission to be able to read the DNIe certificates to access with high security

More extensive information on the application can be found at the link
https://www.sergas.gal/A-nosa-organizacion/Aplicacion-mobil-Sergas-Mobil?idioma=es.

Privacy Policy
https://www.sergas.gal/A-nosa-organizacion/Sergas-Mobil-politica-de-privacidade?idioma=es

Ratings and reviews

please please please at English language to the App

A very poor and bad service. we r failing to pay through mobile app, one machine in Manar mall RAK here also we failed to do so. A Sergas employee came to our apartment 3 days ago in Al Naeem Tower he visited on his choice of flats. He did not visit us and some other flate as well though we all were at home on his visit to our building. Through Bank mobile app both FAB and ADCB do not recognise Ser gas in utility payments. Please always mention Billing due amount in every reminder email.

Muy útil y fácil de usar. Pedir cita médica viendo el calendario es mucho más cómodo que una llamada telefónica. Y descargar resultados de analíticas en el móvil evita esperas y perdidas de tiempo.

What's new

— Opción de registro de paciente y delegados con seguridad alta
— Mensaje informativo al efectuar operaciones con paciente registrado si sus datos no están vigentes
— Visualización de peticiones pendientes de citas y de citas de Cribado de mama -permitiendo editarlas-, Urgencias de AP, Procedimientos y cirugía en AH y Procedimientos y cirugía ambulatoria en AH
— Cambios en comprobación de límite de citación
— Corrección error en lectura de DNIe
— Actualizaciones técnicas, mejoras y correcciones