DKN Cloud NA

Daikin Comfort Technologies North America, Inc.

About this app

The Airzone DKN Cloud NA app can control and monitor your Airzone DKN NA (american market) connected to Daikin air conditioning units (SkyAir and VRV)*.

Important: this app is not compatible with the Airzone DKN WServer device.

Features:
- On and off.
- Setpoint temperature.
- Operation mode.
- Fan speed.
- Air direction.

You will also be able to create schedules and invite users to control your unit.

For further information, please, visit http://dknna.com

(*) Compatibility based on the Daikin indoor unit.

Ratings and reviews

I set a temperature in the app and it randomly changes the setting to something else. When things are working well, this happens twice a week. But sometimes it happens hourly. There is virtually no customer support system for homeowners - there is no phone # to call, no online chat available, and it's very difficult to find the support email address. Quite simply, the app fundamentally fails to achieve the most basic tasks it's designed for. Update: a year later, it's still horrible.

When it works I prefer this app to the wall control. BUT the big issue is that it seems to randomly "disconnect" one or all of my 4 units. I can't get them back "online" within the app. Extremely frustrating after being used to using an Ecobee or Nest thermostat with an Alexa. Having to get up (especially in the middle of the night) and work my way thru the menu on the wall unit is a frustration. I don't think my guests could manage their room temperature without a training session😵‍💫

This is the worst app I ever experienced. It wouldn't even connect to our unit and either fail to load or when finding the unit it would ask me to set the webserver pin but then say password invalid. My wife's iPhone app found the unit but very rarely can connect to it.

What’s new

This new version includes the following functionalities:
- Bug fixes and usability improvements.