
Michael Parks
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App is horrible and useless. The look was updated but that was about it. The time is way off, it doesn't track routes or your current location. Wasn't that great before the update. Now it's completely useless. Also it does not allow you to reset your starting point to current location. Update 9/8/26 It's even worse almost a year later. You can't save favorites anymore. All my favorites erased when they decided to cut service...go figure. Worst public transportation in the country.
15 people found this review helpful
Southeastern Pennsylvania Transportation Authority
January 31, 2025
Appreciate your feedback and are sorry you are having issues with the new app. We’ve made some improvements to the new app since it launched in December, so please try to update the app and try again. If you are having a specific problem, please reach out by tapping the Help tab and tapping Live Chat or Feedback Form. Thanks for riding!

Aly
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This app used to be super reliable for me but they keep updating it and making it even more confusing to read. They're trying to make it super intuitive or something but it really doesn't need to be. I miss how it used to look. Just missed by bus because there are 2 different arrival times and I was focused on the one constantly updating... which I guess was the wrong one? It also deleted all my favorites again 🥲
51 people found this review helpful

Chelsea Lam
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DO NOT rely on this app for the trains. I liked that I was able to make an account and favorite a couple frequently used routes. Today the time kept increasing for the train (supposed to be at 5:15am, then 5:34, then 5:40), only to show up to the station and the train was on time. It's incredibly inconvenient to have to manually look it up all the time and then assume the website is correct too.