
Jerry B.
This app is trash! The only thing it's useful for is connecting your smart switches to your home network. I got 3 switches and tried several times to set up the "scenes" to automatically turn lights on/off with limited success. Additionally, my smart hub rarely connects to Legrand's servers, and the automation scenes don't work as intended. Some days, they work, other days they dont. I use the app to "manually" turn lights on/off while I'm away to make it look like I'm home.
9 people found this review helpful

A Google user
- Flag inappropriate
- Show review history
App doesn't recognize bar code on my plug dimmer. That's the only reason I bought this thing. 10/7 - I spoke to tech support and customer service is great. Looks like a bug in the app that was supposed to be fixed & deployed in Friday. No deployment yet. The dimmer works great.... manually! Let's get that bug fixed and deployed so I can give it 4/5 stars. Otherwise it's a beautiful dumb dimmer.
1 person found this review helpful
Legrand EWS/AVD
October 3, 2019
I'm sorry you are having issues with the product.
This may be a simple misunderstanding.
The Smart Lights, Wi-Fi app is used product numbers that start
WWRL10
WWRL50
WWP10
WWP20
Please reach out to me and discuss this. I can get this resolved for you.
1-877-833-3303
or
smartlights@legrand.us
- Ask to speak with Scott and we can discuss.

Mitch Stevens
- Flag inappropriate
- Show review history
Can't add new devices because it says I don't have an Internet connection. I clearly have both 4G and WiFi connections. Uninstalled and reinstalled the app 3x. No luck. Downloaded it on my wife's phone and it worked. Weird. Previously had issues with Scenes not updating too. As an engineer, it's frustrating to try to use something that's supposed to be simple, but is extremely difficult. Make this better Legrand.
10 people found this review helpful