Vocera Collaboration Suite

Vocera Communications

About this app

Vocera Collaboration Suite is the industry’s leading enterprise-class, HIPAA compliance enabling voice and secure texting smartphone application that allows you to call by name, group, or broadcast, and integrates with more than 140 clinical systems. Providing real-time situational awareness and actionable patient data to inform clinical decisions, care team members can easily communicate and collaborate, improving the experience of the patient and caregiver. This solution creates a seamless user experience, combining the unique calling, texting, alerting and content distribution capabilities of Vocera into one, secure and easy-to-use mobile application.

Instantly connecting care teams inside or outside the healthcare facility improves staff productivity, patient safety and the overall care experience. Vocera offers a choice of end-user devices to ensure the continuous flow of critical communication. For those clinicians who rely on smart devices, Vocera Collaboration Suite offers the convenience of voice technology with the security to text critical data, and the functionality to integrate with key clinical alerts and alarms systems.

Key Features: Vocera Collaboration Suite
• Support for shared and personal devices to match BYOD policies
• Functionality inside or outside the facility over Wi-Fi® or cellular networks
• Provides secure and auditable delivery and response reporting for alerts and texts
• Allows care team members to reach the right person or group at the right time via Active Directory authentication
• See and interact with Vocera contacts across multiple sites and manage personal favorites lists of users, groups, and global address book entries
• Presence and availability indicators
• Management of critical alarms and messages delivery through on-call scheduling
• Deliver content such as videos, audio files, documents, spreadsheets, and images securely to devices to ensure critical information is at everyone’s fingertips
• Permission based access to patient data and care teams with optional access to waveforms and vital signs through integration
• Eases user transition between the smartphone application and the Vocera Badge when hands-free communication is needed

Vocera System Requirements
• Vocera Messaging license
• Vocera System software 5.8 (compatible with Vocera 5.3 and higher)
• Vocera Secure Messaging software 5.8 (compatible with Vocera 5.3 and higher)
• Vocera Engage software 5.5 for patient data access
• Vocera Care Team Sync software 2.5.0 for care team data access
• Vocera SIP Telephony Gateway
• Vocera Client Gateway
• A Vocera user profile


Your Vocera Administrator can enforce a password policy for devices running the Vocera Collaboration Suite application. In order to support this functionality this app uses the Device Administrator permission.

Ratings and reviews

Every time I open this app a notification pops up requesting access for location, microphone, and other permissions. I have already granted some of those permissions. In the middle of me trying to send messages to other physicians, I have to deal with this ridiculous glitch. It makes it ineffective in an emergent situation.

Desperately needs biometric login. Using it for voice comms is a pain. You can't set the app to open straight to the phone function, so you find the app, put in your pin, click call log, select dialer genie, then click to call. Eats 30 min of my day. Feature request: answer a call with a physical button or better yet, with the answer button on a headset. Thanks for adding Google voice typing and Swype support. Still just too many things you have to do to get any one thing done.

On an Android, Google pixel 6. Always has a pop-up asking about "location and microphone permissions" that never goes away despite already having permissions. Constantly has a notification saying I'm "not voice connected" in my drop down notification bar even when not on do not disturb for voice. Despite being do not disturb for voice calls, when I am called by another user my phone still goes off with a loud notification.