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I just hope the system never goes down again. The GSM backup feature is unreliable, even after upgrading. But the Agility-3 is functional and notifies properly. Comes now this: "pricing is subject to change without notice." Does this mean they will be trying to monetize this?? A world of end users will line up to poke them in their eyes !! Took off 2 stars... support from local installers is a joke... and now this update takes forever to load... Latest update not logging events in app 12/2018
RISCO GROUP
January 12, 2019
Hi Robert,
we have updated the app on January 9. It should work better now.
Peter Gahan
Like others, I paid for the Risco installation thinking the set up came with app - let's face it it has pretty basic functionality - now to have to pay a subscription when it was sold with ith integrated app, is bad business, dishonest and unethical. I would have looked to other products for sure. Now we're stuck with it. Very disappointing....
1 person found this review helpful
Gabriel Bucco
Was never a good app, even worse now that a subscription is required; I only got this alarm as it had an app, and paid extra to get the Internet module for the alarm under the assumption I would not have to pay more down the track, I just wanted to turn on and off remotely. At least they should have provided a Basic Plan (for free) and then a Premium Plan for all the other stuff I never use anyway...