
Sanctity Johnson
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frequent crashes, do not recommend. spent at least 20 minutes uploading 500 pictures, and it crashed. tried uploading different amounts of pictures each time, and each time it would crash. finally, painstakingly, uploaded pictures, but it took forever. and the app just kept crashing. it also tends to cycle through the same pictures over and over. and you cannot delete a photo once it's uploaded. I wish I could return the frame. I really hate this app and frame. don't waste your time
1 person found this review helpful
Aura Home, Inc.
September 9, 2026
Hi Sanctity, We're sorry you're having trouble with your Aura app crashing and for the frustrating experience you have had with the setup so far. The best way to see what options are available to you is to contact our support team directly, and we'll be happy to assist you further: https://auraframes.com/help-request
Thank you,
Aura Customer Care

Laurie Buss
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I love the frame and the app. My husband bought me this and we have it on the wall next to the TV so we can see the pics change. I love that you can set the frequency that the pics change. It's also very clear. There are a couple of little things that I would change, like how it automatically zooms in, and I had to go fix hundreds of pics, but overall I absolutely love it. We've bought one for several family members and we all share pics frequently. A great way to keep in touch!
5 people found this review helpful

Courtney Crawford
My favorite gift. I enjoy the ease of upload photos in app, online and by email. I like that videos can be added with or without sound. In the app, its easy to share images between frames. The ability to customize image crop, time delay and order in the app is helpful. I like how the frame allows to swipe and exclude images immediately. Very well thought out app! No features I can think to add.
4 people found this review helpful