WhatsApp Business

WhatsApp LLC

In-app purchases

About this app

WhatsApp Business from Meta

WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.

If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers.

In addition to the features available in WhatsApp Messenger, WhatsApp Business includes:

• BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information — like your website, location, or contact information.

• BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate when you're away or Greeting message to send your customers an introductory message when they first message you.

• LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the “Call me” option to receive the code over a phone call.

• RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.

• WHATSAPP WEB: You can more efficiently respond to your customers right from your computer's browser.

WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more.

*Data charges may apply. Contact your provider for details.

Note: once you restore chat backup from WhatsApp Messenger to WhatsApp Business, you will no longer be able to restore it back to WhatsApp Messenger. If you would like to go back, we recommend that you copy the WhatsApp Messenger backup on your phone to your computer before you start using WhatsApp Business.

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We're always excited to hear from you! If you have any feedback, questions, or concerns, please email us at:


[e-mail]


or follow us on twitter:


http://twitter.com/WhatsApp
@WhatsApp
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Ratings and reviews

Not sure if this is a new feature, but a lot of my clients prefer WhatsApp calling, but now since the update my phone just rings when I have an incoming call but it does not give me the option to answer, I have to unlock my phone go to WhatsApp and go through the contact list to see who is phoning. It's very annoying as I have messed a bunch of calls as this method takes so long and by the tine you fine the contact who is phoning they hang up! Please sort this issie out.

Great App! As a humble request: Please consider to add some features: Charging for a temporary item (so no need to add to the catalogue) - this for example if a client asks for a special request. You can add that amount to the order with a note or title for what it is. Second: to add a note to the payment request that shows without the client needing to press 'proceed to payment' as the note dissapears after they have clicked on it once and need to ask for it again. Thank you

These recent updates keep getting worse and worse! First, the channels, now you have to manually press an individual status of your own to watch, now with the latest update you can't swipe from chats to status but have to press the buttons that are arranged very differently than what you are use to, so you keep pressing the wrong buttons! It's extremely frustrating! They keep updating useless features!

What's new

• To create/edit stickers from photos tap the ‘emoji’ icon in chat composer, navigate to the ‘sticker’ tab, and tap “Create” to use the new sticker creator
• Added filters at top of chats for All, Unread and Groups
• Screen sharing during video calls now supports sharing audio too
• New app UI including bottom navigation, new icons, wallpaper and color updates

These features will roll out over the coming weeks.