· Delegate calls in the app: Now you can use the RingCentral app as well as a deskphone for your delegated calls. Make, answer, and manage calls on behalf of others from the app or the deskphone.
· Advanced call quality analytics: Identify the causes of suboptimal call quality. Admins can now analyze select calls for WiFi signal strength, cellular coverage, and network switching to determine how each factor affected call quality.