IBM Software Support

International Business Machines Corp.

এই এপ্‌টোৰ বিষয়ে

Say good-bye to standard response times and hello to more efficiency and effectiveness. With this app, you can effortlessly identify your company’s open support cases, access to relevant details and elevate a case in the same place.

App Key Features:
• Ability to see a list with the support cases opened by my company.
• Ability to see selected case details, status, updates, who is working on it (ownership).
• Ability to easily escalate my cases through my phone or tablet, including the possibility of receiving alerts and reaching out to Support Execs for urgent situations.
• And there is more to come…

নতুন কি আছে

• A complete redesign of the user interface for a more modern and streamlined experience
• Introduction of an escalation form similar to the one on the web experience
• Product highlights now displayed on the dashboard for improved visibility
• Additional resources included to expand access to relevant information
• New feedback form added to make sharing suggestions and insights easier