TSplus Remote Support

TSplus

O aplikaciji

The Best Alternative to TeamViewer for Remote Desktop control and Screen Sharing. Provide instant Attended or Unattended Remote Assistance to your teams or clients anywhere, at any time.

- Remote Control :

Agent can take control of the screen, mouse, and keyboard of remote clients. With a single click, the end-user can grant permission for the agent to take control. Once the connection is approved, the chat box opens, initiating the remote support session.

- Screen Sharing :

Agent can share the screen of its android device. It allows you to remote control your android device by using the Android system's "AccessibilityService" interface without collecting any data.

- Multi-agent Support Session :

An Agent can take control and troubleshoot independently or collaboratively: multiple Agents can connect to the same remote computer.

- Chat Box :

Both the agent and the end-user have a tailored chat box. The agent’s chat box contains vital information and all the standard functionalities he will need to run the session.

The end-user chat box is simpler for an ideal user experience. It contains key functionalities such as file sharing.

- Language :

The agent can easily change the language of the remote support interface.

- Send Commands :

Support Agents can send keyboard commands such as ctrl+alt+del or start the Task Manager on remote computers.
Multi-monitor Support

Support agents have access to all displays on a remote computer using a multi-monitor configuration.

- Remote Computer Information :

Agents can view OS, Hardware and User Account data from the Remote PC.

Što je novo

- feature : unattended mode (full unattended supported see guide)
- fix icon and chat notification
- fix sharer connection error
- fix exception with bottomNavBar
- fix random crash when back press
- remote the bitrate option in settings