
Sean
When you leave bluetooth range, you can't connect to devices anymore. Obviously. When you go back into range, devices do not reconnect automatically. Fine. But when you click on a device, it often continues to say "no response / device offline". Maybe fix that. What is this app even for otherwise?
2 people found this review helpful

Josh T
I paid hundreds of dollars for my Switchbot devices, and now their app is sending me ad notifications. I just got one for an AI e-ink picture frame. The icing on the cake is that if I tap on the notification it doesn't even work! So I've paid hundreds of dollars for them to barge in on my life with notifications that then waste my time. Beyond that the app is not intuitive, and the connection to Google home was frustrating and almost impossible. I regret going with Switchbot.
18 people found this review helpful

Nic P
I'm only using the app with the temperature sensors. Overall it's not horrible but it could use some work. Pulling long term temp data requires a Bluetooth connection and can take a LONG time. If it went over wifi it would be much faster. The widgets for temp display on the home screen are also WAY too big. The smallest widget is 2x1 and almost 80% empty space. They really need to make a 1x1 option or allow them to be manually resized.
11 people found this review helpful
SWITCHBOT INC
December 1, 2025
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support ? When our support team receives your feedback, they will offer you professional assistance ASAP.(Please log in to the SwitchBot App → Profile →Support→ Feedback)