
Ryan Elliott
This app is horrible. The Google button to sign in doesn't work. When you go to 'sign up' instead and you click email address field my numbers keyboard is displayed, so I can't type my email address. The Amazon account log in loads forever, so I ended that. So, there is no way to create an account... Not looking like a promising product.
3 people found this review helpful

Aleksandr Andrushchenko
App is really poorly designed. I have no clue why sensors show no data for 20 days, there is no obvious way to tell if it constantly syncs data to cloud. why it shows recent reading but when you go to sensor it shows 2 month data graph. I was expecting much more for the price. When I look on sensor I don't understand if sensor is connected to the base. Fix the app vibecoding will help you.
5 people found this review helpful
SWITCHBOT INC
April 27, 2026
Thank you for your support. We will continue to improve and optimize the firmware and products. If you encounter any product issues, please feel free to email us, Customer Service Email: support@switch-bot.com, and we will resolve them for you as soon as possible.

Jennie “zellsbells”
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This app used to be great, but at some point it became ridiculously slow and many features no longer work. It now takes hours to download the data even with fresh batteries and setting the phone directly next to the sensor. If I try to view more than a months with of data, the app gets stuck "loading" and I have to quit and reopen. I sent in a support ticket and the response felt like I was being shrugged off. So disappointing
23 people found this review helpful
SWITCHBOT INC
January 17, 2025
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at support@switch-bot.com? We'll get you up and running.