![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
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Devices do not even attempt to connect to networks with 2.4Ghz and 5Ghz on the same SSID. no passwords are obfuscated in the app. no special characters or long passwords are allowed for your wifi password. indicates to me very improper password management and will likely result in security vulnerabilities in your home. Followup: In response to changing the WiFi to one that's on 2.4Ghz: Mine is. Google WiFi and many other modern wireless access points combine the 5Ghz and 2.4Ghz bands on a common SSID. This makes transitioning between the higher speed, lower range frequency and the slower but longer range bands easier for the end user.
10 people found this review helpful
Hi Scott, in most of the caes when 2.4G and 5G have same SSID, mobile phone automatically connect with 5G which is not allowed to use when add device to app. It is better to turn off 5G or change 5G SSID when configuration.
![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
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biggest issue I and othera who I know use this is, when you tell alexa to turn something on it will turn the device on and then off really quick, as if its sending the signal twice really fast. it has been doing this for over a year, I am surprised it hasn't been fixed. buttons have been relearned many times, the device is sending the same IR code multiple times
5 people found this review helpful
Hi Nicholas, may I know what device it is and what is its brand and model. We will work with related team to check details, thank you.
![](https://play-lh.googleusercontent.com/a-/ALV-UjUvMiel0f0d2prakhfIwmn6TcsjplmWyMLsaLqQwddQ4NUtzKg=s32)
Chris McCreary
I have loved using the app and my Broadlink RM3. With rare exceptions, it worked well with Android phones and Google Home. HOWEVER, the recent changes requiring permissions to phone storage and location IS NOT ACCEPTABLE. I will throw my RM3 away before I grant permissions it doesn't need to operate. It only makes it more suspect when the app will not launch without those permissions. Fix this and I'll alter my review. Fail to do so, and the review will stand and I'll find a replacement product.
9 people found this review helpful