
Beth K
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Normally, this app works great, but now a pop-up keeps saying new update available to use. When I click it, it goes to Google apps, but the app is up to date. I can't log on because it's a neverending circle. Update: Installed beta, didn't work. Un-installed Beta, un-installed app. Re-downloaded the original app and now it works again and I can open it.
44 people found this review helpful

A Google user
This new app is a disaster. Nothing works. I used to just pull up the Sunpass website and all was well. Not so anymore. Not only can I not get into the website but I cant get into the new app either...it doesn't recognize my account number or transponder number. Tried calling them but they were too busy to talk to me. Not sure what I'll do when it comes time to update my credit card info. Of course they did take their payment this month. No trouble there. This app definitely needs work.
171 people found this review helpful

Jonathan Ray
The app is a joke. I've tried more then 10 times in an hour to get everything set up and Nothing is working. Customer service never picks up the line. Everything on my phone is up-to-date and updated regularly. It's a waste of money at this point. I got halfway through the set up process before it told me my license plate was already in use on another account when I've never had a surpass account before.
50 people found this review helpful