AFmobile®

American Fidelity Assurance Company

About this app

AFmobile®

Access your American Fidelity reimbursement account(s), insurance benefits, annuities, and enrollment information with AFmobile®.

Manage your benefits:
File and track claims
View policy to see what’s covered
Access electronic EOBs

Connect to your reimbursement account funds:
File claims and check account balance
See recent Benefits Debit Card transactions and details
Store receipts or other documentation images

Stay close to your account:
Elect text and email notifications
Manage personal information
Enroll in direct deposit

AFmobile is a great tool when preparing for your enrollment. The app allows you to:
Calculate pre-tax savings,
Determine how much to contribute to your FSA, and
Learn about the importance of benefits and which options are available to you.

Other supported features:
- Wear OS

Your account balance may not reflect recent pending Benefits Debit Card transactions.

There is no charge to use AFmobile. Message and data rates may apply. For support with AFmobile, please email us at https://americanfidelity.com/support/app-store/.

Ratings and reviews

This app continuously freezes or kicks me out of the app. I have entered all of the details for a reimbursement claim, but when hitting submit, it would freeze or give me a server connection warning, and I then have to re-enter all of the information again. The app is not very user-friendly when it comes to trying to navigate the various features.

The application is easy to navigate, and uploading documents are easy to do once you figure it out. However, the time in which they take to process claims is not consistent. One week, it's 5 working days and the next week it's seven. It appears that the times that documents are actually uploaded are not accurately reflected on the application when looking for verification of dates of documents submitted for review. If there are any issues with the paperwork, the process starts over again.

Update 8/4/2020: App is working correctly now. Am not having the same issues as i mention below. 7/1/2019:App freezes continually with newest version I would love to say what everyone else is saying about this app but when I go to type in the next field after "last name" the entire app freezes rendering it useless. Cleared all apps, restarted phone, and still does not work. Tried multiple times. My phone is still newish from 2019 so not sure why the trouble.

What's new

Thanks for using AFmobile! We update our app regularly to ensure you have the best experience. This update includes:

- General bug fixes