
Macpherson Nwoko
my funds are being withheld and im unable to withdraw and no form of customer support to address the issue. you open ticket and it'll be closed, im considering taking a legal action cos my money will not be gone. if you're using this app, stop unless you want this same experience, they'll happily collect your top up into the account but to withdraw it when you need it is war. well ifbits war they want, war is what you'll get.
Aku Fintech
October 9, 2025
Hi Nwoko, we’re sorry to hear about your experience. Please log into your app and try again. If issue persists, kindly send us an email at support@aku.africa with more details, so our team can look into this and help resolve it quickly.

Samuel Amadi
This app used to be efficient when they started operation until lately, you cannot perform a single transaction on the app, you cannot receive money into the account either. The worse part is even their customer service; very unresponsive and unreliable. I know how many times I have personally made complaint via your contact persons on WhatsApp, yet no positive change. If I could give you guys 0 star, I honestly would. That's how disappointing and annoying your services are right now
1 person found this review helpful
Hi Samuel, We appreciate your feedback and are working to improve. Kindly contact our support team for assistance.

Four Kay
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This bank is fake and fraudulent, it should be taken down and their licence seized it's been from one problem to another, I sent a huge sum of money there, I'm unable to send out, it keeps bouncing back for days and I kept trying till they deactivated my account, after trying several stuffs for weeks, they reactivated my account, now I'm unable to login because of server error prompt which has been there for over a week now, I'm neither able to access my money nor make transfers. someone help oo
1 person found this review helpful
Hi Four, Thank you for your feedback. We regret any challenges faced. Kindly email us so we can provide proper support.