Rescue Network

Signature Motor Club, Inc.

About this app

Rescue Network - the app for Allstate's crowdsourced roadside service providers

- Rescue stranded motorists by providing jumpstarts, tire changes, fuel deliveries and lockout services.
- Earn money easily by performing services you already know how to do.
- Be your own boss. Set your schedule and log in when you want to work.

On the job
- Log in and immediately begin receiving new opportunities to rescue motorists.
- Easily accept jobs and head out on the road.
- Provide status updates to stranded customers so they know you're on your way.

Own your business
- Review jobs you've already completed to maintain your business records.

Ratings and reviews

Simple to use, but would greatly benefit from a feature that allows the user to add notes about each ticket, or photographs of the work performed, preexisting damage, etc. Previous version had a "Call Me" response for dispatches, so you could hold the request while you got additional details from the dispatcher. That feature is very missed.

Missing calls left and right due to app not functioning properly. It is facing off duty for missed calls. Only problem is the app is not producing an audible alert as it use to. Also, it does not leave a message that a call was even inferred as in the past. Contact app support and someone who hardly speaks English answers. Get the brush off that this is a known problem for Android users and that she would let IT know.

Easy to use but notifications are terrible. In this line of work, we need something with a little more sense of urgency. In the beginning, the tone would work. I have uninstalled and reinstalled but nothing works permanently and it leads to missed calls. Please update notification settings! User setting are at a minimum as well. I cannot control them.

What's new

1. Set maximum rescue ETA to ensure speedy arrival
2. Show pending charges on Earnings page
3. Provide more visibility for payments