
A Google user
Seems I might have had a beta version installed. I hooked up to computer after uninstalling again and searched both phone and memory card, found some more files tagged with billiongraves. Deleted everything and reinstalled, seems to work now. I did successfully bring it up, log in, and took a picture that was requested. No problem now so far. Normal uninstall will not fix if anyone else is having problems.
26 people found this review helpful
Ancestry.com
June 10, 2019
Hi Robert, we regret any frustration. We have tested your phone type have successfully installed the Find A Grave app with OS Android 5.0. Please update your OS and then try to install. If this issue persists please email mobilesupport@findagrave.com with any other details and we will further assist.

Heather Boyd
I love this app. However, when I've been trying to add photos lately it won't let me, it kicks me out. This has been going on for about 3 days. Also, when you do a cemetery search you have to type the name correctly, it doesn't help if you only go by some of the name. This makes it hard to find all cemeteries with certain last names attached.
17 people found this review helpful
Hi Heather, thanks for sending this in. We need to look into this further. Would you mind sending in exact details and screenshots through email to mobilesupport@findagrave.com? Then we can help with this photo issue. If you have an example of a cemetery name that is doing this in the search, that would be helpful as well. Thank you!

Teduardo Martinique
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The Transcribe feature needs some redesign. For one, the scroll wheels used to enter dates are cumbersome to use. A simple numeric keypad would be better. It would also be useful to be able to move the keypad/scroll wheels around so that it does not cover the photo. Also, it would be useful to resize data entry area height to allow more viewing area of photos.
39 people found this review helpful
Ancestry.com
April 17, 2023
Hi, Teduardo, we've forwarded your feedback to our developers. Thank you for taking out the time to send us your suggestions!