Banfield Pet Hospital

Banfield

About this app

Banfield Pet Hospital provides secure, easy access to your pet’s veterinary care history and appointment information with Banfield so you can:

- Schedule, view, and manage pet appointments.
- Add new pets to your account.
- Get alerts about due or overdue appointments, vaccinations, and medications for your pets.
- View and download your pet’s veterinary records — including medical summary reports, vaccinations, medications, lab tests, visit summaries, and invoices.
- Attend virtual visits with a veterinary professional.
- Use Pet Chat™ to get advice from a veterinary professional.
- Access the Banfield Pet Hospital online pharmacy.

Ratings and reviews

Update: App isn't opening at all. Just blank screen. Have un-installed and reinstalled. Too many issues Updated: We have reinstalled with the new app. It is much better. Not as slow. Thank you for listening to comments and fixing! Very slow & unresponsive. In the past the app had worked fine, just dates never match what our Banfield has. The past few weeks we aren't even able to get the app open. Much easier and quicker to call. Banfield. App had been uninstalled.

edit: 2/2024 I had my account reset and re-registered. things seem to be working much better so far for me (website and app). thank you to the support team! - The app is glitchy and serves almost no purpose except taking up memory on my phone. I still (since march 2022) can't even log in properly bc it keeps telling me to change my password but when I do, "an error occurs" ... I've been told to contact web support, and I'm awaiting a response.

Just becoming unusable! Logs me off every time. Can't schedule appointments. Can't use chat features. I try the website, it tells me to be ready for a new banfield experience. By doing so, I need to reset my password. After doing so, it never passes that prompt. It's always stuck in a loop. Becoming so frustrating!

What's new

Technical enhancements and performance improvements.