
Claudette Srour
The new App has got bugs. I don't like that when you set up quick balance, it shows up when opening the App its not safe. Why did you get rid of the 'swipe' feature? bring it back please. Also in this version, when transferring money using 'Pay Anyone' to other parties, it does not show the name of the other party's account after transferring, only shows as a transfer and amount. This is unacceptable as you cannot be sure you sent to the right person. Please fix these issues asap. Thank you.
1 person found this review helpful
Police Financial Services Limited
September 4, 2025
Thank you for the feedback Claudette, and we are sorry this has been your experience.
There are some good points you've raised and we are working with our development partner to incorporate these in a future update. Thanks for taking the time to share with us.

Auditing Australia
BankVic App is mediocre at the most. 2025 and BankVic cannot perform updates without corrupting the App for its users. When they removed phone banking it was the start of the downward spiral followed by the failure of this App. If it ever gets fixed do not update to next version for several months or even a year cause there will be issues.
Police Financial Services Limited
September 4, 2025
Thank you for the feedback, and we are sorry this has been your experience.
We are working with our development partner to have these issues resolved. In the meantime please use internet banking or call us on 13 63 73 if you would like any assistance transacting on your account.

Brett Caldwell
The latest update has broken the app. It will no longer open, saying that it has detected an unlocked device. my device is NOT unlocked.
17 people found this review helpful
Police Financial Services Limited
September 4, 2025
Thank you for the feedback, and we are sorry this has been your experience. We are working with our development partner to have these issues resolved. In the meantime please use internet banking or call us on 13 63 73 if you would like any assistance transacting on your account.