CareCredit Mobile

Synchrony

About this app

Now there's a simple, convenient way to manage and use your CareCredit credit card. With the CareCredit Mobile App, you can access your digital card, pay your bill, find enrolled providers and retail locations that accept CareCredit, set alerts and pay bills from participating doctors and healthcare providers in the network. With a new, vibrant and simple design, the CareCredit Mobile App offers features such as:

Easy Set-Up and Login Access
• Securely log into your CareCredit account with your username and password then enable fingerprint login to make logging into the app more convenient. If you’ve never accessed your account online; tap, “I’ve never logged in before” to get started.
• Looking for help or information about the app? Simply tap the "?" icon at the top right of the login screen to access contact information, login assistance, and FAQs at any time.

Secure Digital Card Access
• Your CareCredit credit card is preloaded when you log in. Just access the Summary and swipe down to view your digital card.
• Use your CareCredit digital card for purchases within the CareCredit network of enrolled providers.

Convenient Account Management
• View your CareCredit statements and manage your statement delivery preferences 24/7.
• Make monthly payments to your CareCredit account.
• Always know where your account stands. Check your balance and credit limit anytime, anywhere.
• View your promotional purchase details, transaction & payment history.
• Make payments directly to your doctor or healthcare provider with CareCredit.

Find a Location
• Search for providers, partners, and retail locations that accept the CareCredit credit card.
• Save and quickly access your favorite locations.
• Use the map view, explore nearby CareCredit Network locations, and get directions.

Stay Informed
• Set custom notifications to remind you about payments and changes to your account.
• Access to helpful information, Cardholder resources, and tips for using credit wisely in the Knowledge Center.

Learn More: https://www.carecredit.com/app

Ratings and reviews

Very little communication from them. They do not accept chime card as payment. It said thank you for your payment then I go back a couple weeks later to see it failed and they added a charge. I tried it again.... it said successful payment again but I checked 3 days later and it failed again. Paid with bank card it worked and stayed paid but They closed my account no way to get it back. Sad I really wanted this card. It's not my fault their app decided to reject payment. And zero warning.

App is ok. Company is shady. Have had a carecredit account for 2 years. Took the cat the vet and my account was closed without any notification other than an account service issue notification in the app. The live chat rep tells me that my account was closed because of my credit. Credit score hasn't changed since December. Asked what the minimum requirement to have an open account. Was told to contact the credit bureau. You are better off with just a credit card with a much lower interst rate

I have been using this for a few years now and I was sure I needed an update because features have flat out stopped working. For 2 months now it will not update my credit score. I will get emails letting me know my score has changed, but when I open my app it gives me no info. Keeps telling me there is an error. Hmm, just more useless technology... Can't help with my credit if it can't even give me an accurate depiction of it.

What’s new

Thank you for using the CareCredit Mobile App. In this release, we’ve made some minor enhancements to improve the app experience. Please update your app to the latest version for the best experience. Thanks!