Capital Blue Cross VirtualCare

Capital Blue Cross

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About this app

The doctor will see you now (literally).
Meet with a doctor from the comfort of your home, or nearly anywhere else.
Virtual Care connects you to a doctor 24/7, no appointment necessary.

Get access to:*
Diagnoses and treatment plans from a board-certified medical professional
Prescriptions
Answers to your medical questions

*If offered through your plan

Please note that telehealth is not for emergencies. If you’re having a medical emergency, call 911.

Ratings and reviews

Update: Greater than 1 year later and the known bug has not been fixed. Absolutely abysmal for something as important as health care. Trying to get in to have my daughter examined. It won't let me sign in unless I select a relationship. The pull down menu is blank for relationship. I am stuck and there is no technical support I can find. She is already in the app as my daughter. I have the most current version. This app is now useless.

This app used to work quite well for me. Now, not so much. I have changed phones and it is impossible to use the drop-down menu to designate your relationship to the primary insurance holder. This works fine on a desktop, but the Android app appears to be bugged. This has been ongoing for months and always happens even on different phones. Please fix, ASAP!

This app used to be great. Now, after it's been updated, it's impossible for me to connect to a doctor. Regardless of the wifi network, connecting over LTE, I still get stuck on the circle of death while in the virtual "waiting room". One doctor even called me to try to figure out the issue, and there was no way to connect to the appointment. There is zero point in having a useful service if no one can access it.

What's new

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed