
Florence kie
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the app is so lame and very slow, I am buying a ticket using promo and not successfully paid yet. But the system record I already used the promo. Like are you kidding me, please upgrade the app. asap.
PT. Cinemaxx Global Pasifik
September 4, 2025
Hola Kak Florence kie,
Mohon kesediaannya untuk mengirimkan detail kendala yang Kakak alami ke email feedback@cinepolis.co.id (mailto:feedback@cinepolis.co.id), agar tim kami dapat melakukan pengecekan lebih lanjut. Terima kasih atas perhatian dan kerjasamanya.

Muhammad Daffa Hayat
I booked a ticket, It didn't gave me time to write my credit card numbers, it just cancel and my promo just vanished away, my seat got booked when I the one booked it never pays and now I can't choose those seat because the system thinks it's already booked by someone else which is me the one booked it but never got the chance to pay, fix your bug please
2 people found this review helpful
PT. Cinemaxx Global Pasifik
July 11, 2025
Hai Kak,
Terima kasih atas masukkan yang diberikan, apabila ada hal lain yang ingin disampaikan silakan email ke feedback@cinepolis.co.id (mailto:feedback@cinepolis.co.id) untuk dilakukan pengecekan lebih lanjut.

Renal P!Malaz
This apps kinda suck, so laggy, so much bug, and some times you canot log in and need to wait for eternal time for loading, please fix your own app brooo!! because its so sucks, need forever time for loading. i should give you 0 star not 1
PT. Cinemaxx Global Pasifik
August 16, 2025
Hai Kak Renal P!Malaz,
Mohon kesediaannya untuk mengirimkan detail kendala yang dialami ke email feedback@cinepolis.co.id (mailto:feedback@cinepolis.co.id) untuk dilakukan pengecekan lebih lanjut, terima kasih.