Citi AU

Citibank Australia

About this app

Enjoy the convenience of accessing your accounts on the go with the Citi Mobile® App.

We’re constantly improving our mobile app to offer you a more personalised, easy and intuitive experience that keeps you on top of your finances.

Manage your account

• Log in securely and quickly with Face ID®, Touch ID® or your fingerprint
• Activate your new cards, select or reset your Card PIN
• Conveniently check your balance, monitor transactions and view your statements
• Receive alerts so you can be notified of activities on your account
• Temporarily lock and unlock your credit card or report it lost or stolen
• Access personalised offers and discover other benefits

Make payments and transfers

• Tap ‘Convert to Instalments’ on your dashboard to easily convert credit card transactions and statement balances into monthly instalments
• Add your Citi Credit Card directly to Apple Pay via the Citi Mobile® App and enjoy fast and easy payments
• Convert up to 90% of your available credit from your Citi Credit Card/Citi Ready Credit Account into Citi Quick Cash. Quick Cash allows you to access cash and repay in monthly instalments
• Use Citi PayAll to earn Citi reward Points or Qantas Points when you pay your rent, education expenses, taxes, electricity bills and more with your Citi Credit Card. Fees are applicable
• Use your Citi reward Points to offset purchases made on your Citi Credit Card

Citi branded deposit and home loan accounts have now moved to NAB, please visit citibank.com/nab for more information.

The use of the Citi Mobile® App is for our customers only. Content provided via the app is not specifically created for any territory other than where we operate / are licensed to operate.

National Australia Bank Limited (ABN 12 004 044 937, AFSL and Australian Credit Licence 230686) (“NAB”) is the credit provider and issuer of Citi branded financial and credit products. NAB has acquired the business relating to these products from Citigroup Pty Ltd (ABN 88 004 325 080, AFSL and Australian Credit Licence 238098) (“Citi”) and has appointed Citi to provide transitional services.

Our/us/we means NAB unless the context otherwise requires it.

“Citi”, “Citibank”, “Citigroup”, the Arc design and all similar trade marks and derivations thereof are used temporarily under licence by NAB from Citigroup Inc. and related group entities.

Ratings and reviews

Getting worse to log in every day. Have uninstalled and reinstalled 4 times now. Have activated fingerprint, doesn't work, keeps asking for password, I enter password, just keeps rotating the white circle and then asks to enter password again, and still can't log in. Going to change credit card companies, I've had enough! Update 29th Oct : Thanks for your response, have loaded the update, seems to be working better now.

Too many glitches! Why can't I access my inbox via the app, needing to log in to your website and go through multiple credentials again. Your customer support agents replying to messages are extremely dense, needing multiple correspondence to make understand. And why wont your system wont allow me to use an apostrophe when writing a message.

Trying to login to my estatement but it won't log you in even when you change your password. It's a very confusing app to navigate around. I still can't work out how to do it and I don't want to phone because I can't understand the service centre due to the Indian accents. I spend most of the time asking what did you say. Terrible!

What's new

• Profile & Settings screen update. Your account features are now available in one place via the new Profile & Settings screen. Updates include new design, layout and Search bar. Log in > Tap the Profile and Settings icon on the top left.
• You can now redeem Citi reward Points for cashback via the Citi Mobile® App, if you’re part of the Citi Rewards Program. Log in > Tap the Profile and Settings icon on the top left > Tap View & redeem rewards.
• Minor enhancements and bug fixes