My CityPASS

4.9
2.42K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Save at top attractions in 15 destinations with CityPASS tickets. This trip planner will help you plan your attraction visits by providing all the details necessary to build your itinerary.

• Access your tickets and make/modify reservations
• See hours
• Get entry instructions
• Learn highlights of each attraction
• Get advice and tips for visiting
• Use maps to navigate to each location
• See exclusive offers for ticket holders
• Access the CityPASS help center

Simply show your tickets or reservation confirmation on your phone to enter each attraction.

About CityPASS:  For 25 years, CityPASS tickets have been premier products for travelers who want to visit a destination’s top attractions while enjoying significant savings. Based on more than 82,000 customer reviews, the tickets have an average customer rating of 4.6 stars (out of a possible 5). CityPASS tickets are currently available in 15 North American destinations: Atlanta, Boston, Chicago, Dallas, Denver, Houston, New York City, Orlando, Philadelphia, San Diego, San Francisco, Seattle, Southern California, Tampa Bay and Toronto. Since 1997, more than 25 million CityPASS tickets have been sold. For more information, visit CityPASS.com.
Updated on
Apr 25, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Personal info, App info and performance, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.9
2.39K reviews
Hannah W
June 12, 2023
It's a endless loop that you can't escape. When you open the app, it tells you to link your tickets that have already been purchased. Cool. They send an email verification to the email you purchased with. The verification link just send you to download the app, WHICH YOU ALREADY DID! Uninstalling and reinstalling did nothing. Ended up calling to book our reservations.
35 people found this review helpful
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CityPASS
July 19, 2023
Thank you for your feedback. We're sorry our app didn't work for you. We're working on fixing the verification problem that some users are having. In the meantime, we do have a web app located at my.citypass.com, and our customer care team is available to help 7 days week at support.citypass.com. Thank you for letting us know.
Christopher Rhodes
October 14, 2023
Agree with previous reviews about the app - totally useless. It asks you to confirm your email. When you click the link to confirm your email, it takes you to the download page for the app and does not confirm your email. This app doesn't work. The email links don't work. I was able to make my reservations on their web site and I will go old school and print things out. At this point you think they would get the message and either fix or remove the app.
12 people found this review helpful
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CityPASS
October 27, 2023
We're so sorry for the problems you experienced, and we're sorry for the frustration. We appreciate your feedback and are working to fix the issue you encountered asap.
Cara Meyer
August 1, 2023
After 99 tries I finally got it to load my tickets. The trick was to open my email in the browser, not by using my phone's email app. So, use Google Chrome to pull up your email from city pass (not the Gmail app) and open the link in the same Chrome browser. Way too moody to deserve a higher rating. But once it was set up, super easy to make reservations and pull up tickets to enter places! So yeah, 2 stars.
13 people found this review helpful
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CityPASS
August 21, 2023
Thank you for your feedback. We're sorry about the complications and we appreciate your feedback. We have made some improvements that should prevent this problem in the future.

What's new

In this update, we're offering better support for deep linking.