Nucleus Smart

Cochlear Limited

About this app

With the Cochlear™ Nucleus® Smart App you can control your Nucleus 7 Sound Processor directly from your compatible mobile device for a personalised hearing experience.

With the Nucleus Smart App, you can:
- Change programs on your Nucleus 7 Sound Processor and activate Cochlear True Wireless™ streaming
- Activate audio streaming on compatible Android devices (see Compatibility section below)
- Adjust the volume, treble/bass and sensitivity settings (if enabled by your healthcare professional) on your Nucleus 7 Sound Processor
- Adjust the volume of your Cochlear True Wireless™ devices
- Locate your lost Nucleus 7 Sound Processor
- View Nucleus 7 Sound Processor status and battery level
- Track time in spent in speech and number of coil offs

Note: To access the complete functionality of the Nucleus Smart App you will need a Cochlear Account, or you can try the app in Demo Mode.
To use the Nucleus Smart App, you first need to pair your Nucleus 7 Sound Processor with a compatible mobile device. See in-app instructions or visit our support page www.nucleussmartapp.com/android/pair.

Compatibility: To use the Nucleus Smart App for Android, your device will need to run Android 8 or later and support Bluetooth 4.0 and later. Audio streaming is only available on Android devices where the device manufacturer has enabled Audio Streaming for Hearing Aids (ASHA) technology. For a list of verified devices or to learn more about devices that support audio streaming visit https://www.cochlear.com/compatibility.

Note: Continued use of GPS running in the background can dramatically decrease battery life. The Nucleus Smart App only uses your GPS when it detects your Nucleus 7 Sound Processor has been lost or turned off, and does not constantly track your location.
Android, Google Play and the Google Play logo are trademarks of Google LLC.

Ratings and reviews

The app keeps resetting my processor settings. I wanted no processor beeping sounds, no light flashing, and to lock my settings. But every time I turn off and on my cochlear implant, the app reset the settings anyway. It's frustrating. after many years of using this app, there has not been a single update to fix the issues I have already mentioned. I reached out to the team and no responses. disappointed. One year later and I'm still disappointed! no fix or changes!

When it works it works great. but the app keeps claiming it's not connected to my C.I even if my phone says it's connected. I try restarting my phone, turning the cochlear implant on and off and it's a hit or miss when it will connect. On top of that I feel the battery percentage for the C.I is inaccurate. I can't tell when it's going to die. it would be nice if it could warn me when it was close to 5% so I could know to change it for work.

The app is life changing when it's working. But it often says it cannot detect my devices even though the phone is streaming to them fine. Not a big deal, except that I can't change the settings on my devices if the app isn't detecting them. Ever since the recent update to Android 16, the app has been completely flaky, but so has Bluetooth on general, so I suspect it's not the app's fault.

What’s new

We update the app regularly so we can make it better for you. Get the latest version for all of the available features and improvements.

Changes in this release:
* Fixes and improvements for stability and connectivity

If you like using the app, please give us a quick rating and review. We love to hear your feedback.
Thanks for using Nucleus Smart.