DrHouse: Online Doctor Service

DrHouse, Inc.

About this app

✓ Choose a doctor you like and get a diagnosis & treatment in minutes.
✓ Pick up an Rx from your preferred pharmacy or use our convenient 1-hour Rx delivery².
✓ Request a work/school excuse if needed.
✓ Insurance is accepted but not required.

Our online doctors are available 24/7 in all 50 states, even on holidays.

At DrHouse, we offer comprehensive and cost-effective virtual doctor services. Our highly trained physicians are specialized in 14 different medical specialties (including family physicians, pediatricians, OB-GYNs, cardiologists, internal medicine doctors, and more), providing the highest quality of care. All DrHouse providers are MDs and DOs. Our physicians are in-network with Aetna, Anthem, BCBS, UnitedHealthcare, Medicare, and other major insurance providers.

What do we offer?

✓ 24/7 virtual visits - See board-certified physicians from the top U.S. medical schools within minutes for an online doctor visit.
✓ Rx as needed¹ - See our physicians whenever you need a new Rx or refill/renew an existing Rx. In select areas, we can deliver prescription medication to you within one hour of your visit.²
✓ Doctor's notes - Get a doctor's excuse and/or clearance for your school or work if needed.
✓ On-demand support - Chat with our support whenever necessary. They are here for you 24/7.

How does it work?

1. Download the DrHouse online doctor service app to schedule a visit with a doctor. The visit will take place in the DrHouse app.
2. Get an Rx¹ and/or doctor's note¹ - Pick up an Rx from your preferred pharmacy. In select areas, we can deliver prescription medication to you within one hour of your visit.²

Our pricing:

A one-time visit costs $0 to $129, depending on your insurance.³ You can pick up and pay for your medications at your preferred pharmacy, or we can deliver them to you within one hour of the visit (available in select areas).²

We offer a world-class care team:

✓ Our online doctors are board-certified and trained in top U.S. medical schools, with an average of more than 20 years of experience.
✓ They are qualified to diagnose and treat various non-emergency conditions.
✓ We approach patient care with the best clinical practices to provide a seamless healthcare experience.

What we treat:

Our physicians diagnose and treat a wide range of medical conditions, caring for patients from birth. Our physicians treat for example, UTIs, Cold/Flu, Sinus infections, Cough, Fever, Headaches, Nausea, Wheezing, Fatigue, Allergies, Back pain, Stress & Anxiety, Depression, Erectile Dysfunction, Weight Loss, STDs, Hair loss, Blood pressure, Cholesterol, Minor sports injuries, Vaginal infections, Acne, Dandruff, Rosacea, Sunburn, Birth control, Menstrual problems and more.

Your medical information, health records, and doctor's visit are confidential and HIPAA compliant. Additionally, DrHouse is a LegitScript-certified healthcare provider.

¹Having a visit does not guarantee a medication will be ordered or refilled. It is our physicians' professional decision. Our physicians don't prescribe gabapentin, medical marijuana, or controlled substances! Your provider may recommend follow-up care, including additional services (for example, labs) that may not be included in the visit price.

²Our 1-hour prescription delivery is available in select areas nationwide. We are opening new delivery areas every week. If the delivery is available in your area, an app screen displaying the delivery information will be presented to you as an option when completing the intake form.

³DrHosue does not offer any subscriptions or memberships, and the pricing is for one-time visits. Most major insurance and HSA/FSA cards are accepted.

Ratings and reviews

This app was the most frustrating app I have ever used. I registered and gave my insurance information, then when I tried to make an appointment, it would never let me get through filling out all the form. I had to fill out several of the pages 10 or 12 times before I got to the end. A few times when I was almost finished. it rebooted me to the start of the process. I finally gave up after 98 minutes of frustration!

The service is absolutely awful! They wouldn't prescribe an antibiotic for an infection, said she didn't need it. We went to an Urgent Care the next day, they prescribed an antibiotic. 1 year later I received an invoice stating the claim was denied. The insurance co. never received a claim. Email is the only option to speak to their billing department. I emailed another copy of the insurance card and they were supposed to resubmit. A few days later I received an email from a collections dept

App won't open. Just says there's an update, which I've already installed. App Store doesn't show any further updates, but I've re-installed the app and restarted my phone and nothing works.

What’s new

Stability & Design improvements.