Cue Health

Cue Health, Inc.

About this app

Meet Cue Health: your personal health companion. With the Cue Health App, you can order tests for a range of healthcare conditions, talk to board-certified clinicians, and if prescribed, get treatment delivered discreetly, right to your door. Cue's at-home tests are convenient, confidential, and easy-to-use with step-by-step instructions in the App and results delivered directly to your mobile phone. Be in control of your health with Cue.

Ratings and reviews

Constantly crashes whenever I try to login and when I try to log on the app prompts me to use biometric login when I didn't even set up the app for it, but constantly asks for biometrics. It's all moot as no matter what, the app crashes and I can replicate each and every time. I'm curious if this is because my phone is a bit old (Samsung Galaxy S8+)? Any suggestions would be helpful.

As useless as mentioned in all the previous comments. I'm trying this for the first time, the app says that the device needs a firmware update. I click ok, and an error comes up saying that that the device needs to be charging or above 2%. I plugged the device to the charger, trying again same error. Charging for ten minutes, tried again, same error. Basically unable to use this and unable to get tested. Absolute waste of time and money.

I wish I could say that I've successfully used the Cue Reader and app at least once. Attempt 1 (months ago): Made an account, had to sync it to my phone, started the test, and was finally told at the very end that my test was expired. Attempt 2: Software update won't start because the reader isn't charged (and won't charge, apparently). I can't take the test because the reader doesn't recognize it's plugged in to the charger. This system is entirely too complex: too many breakable parts.

What's new

*General updates and enhancements