Kaylee Santiago
My cat got very sick out of nowhere (coughing, sneezing, tired) and I stumbled across dr.tail, not really thinking I would actually get a response back or at least a very helpful one. They answered back fast and with multiple pieces of real advice. They recommended affordable products to help her get better, and she was feeling better within a few days. They also checked back up with me to see if my was feeling any better. I appreciate their level of care and service. Definitely recommend them!
7 people found this review helpful
Hi, thanks for the high rating. Dr.Tail team will continue to work hard to bring you a better experience. Your support is highly appreciated! and Thanks, Dr.Tail Team.
Elizabeth Toshack
Had the app for a short while and was contacted to do an interview over zoom to ask about my opinion on the app. I schedule the interview and was reminded by text about it a few times, and still no one showed up to the interview. I waited in the zoom for over half an hour. Not sure what happened, but I haven't received any responses regarding it.
5 people found this review helpful
“Hi, Elizabeth! I am so sorry about the inconvenience I caused regarding the interview. I remember eventually rescheduling the interview, and it went pretty well, right? Please continue to love our service!” - From your interviewer
Shenna Johnson
I sent a message to the vets online on their website. I included lots of details and lots of photos. I was then instructed to download the app to receive a faster response. Considering the fact that I was running on very limited time, my baby was very ill and I wasn't sure what was wrong with him at the time or if he was even going to live at this point cuz I had no clue what was wrong. I downloaded the app! All the while to never ever receive a response back in return, in over a week!!
3 people found this review helpful